Reporting Concerns


Pastoral Care

  • CCE Leads – first point of contact
  • Medical School – Personal Tutors
  • Your Student Representative
  • Undergraduate Lead –  Dr Pijush Ray

 

Reporting Concerns over patient safety or staff conduct: Medical Student Guide

  • UHCW believes it is important for students to be able to raise concerns. We realise that this is not an easy decision. This document aims to make the process for doing so as clear as possible.
  • If you are CERTAIN that you have a legitimate concern then consider if you feel able to have a conversation with the person involved in the first instance. If you do not feel this is possible then please take the following action:

 

1. You have a concern about a member of UHCW staff

     If the concern is about:
 

a) Your paired consultant.

Report and discuss with the block lead. S/He has responsibility for the education experience on the block.
 

b) Someone delivering a session within a block.

Report and discuss with the block lead. S/He has responsibility for the education experience on the block.
 

c) Block lead.

Report and discuss with the Associate Clinical Director (ACD) (Dr Sailesh Sankar Consultant - Endocrinology   Sailesh.Sankaranarayanan@uhcw.nhs.uk ). He has overall responsibility for the undergraduate education experience.
 

d) A health care professional on the ward.

Report and discuss with the senior nurse on the ward.
 

e) The senior nurse on the ward.

Report and discuss with the Associate Clinical Director (ACD) (Dr Sailesh Sankar Consultant - Endocrinology Sailesh.Sankaranarayanan@uhcw.nhs.uk ). He has overall responsibility for the undergraduate education experience.
 

f) Associate Clinical Director (ACD).

Report and discuss with the Chief Medical Officer and Deputy Chair of the Training, Education and Research Committee (Dr M Pandit, Meghana.Pandit@uhcw.nhs.uk)
 

g) A member of the administration team.

Report and discuss with the Manager Education and Training (Marie Midgley, Marie.midgley@uhcw.nhs.uk). She has responsibility for the administration of undergraduate education.

 

h) The Manager Education and Training.

Report and discuss with the Associate Clinical Director (ACD) (Dr Sailesh Sankar Consultant - Endocrinology Sailesh.Sankaranarayanan@uhcw.nhs.uk). He has overall responsibility for the undergraduate education experience.

 

2. You have a concern about a fellow student.

Report and discuss with the academic lead for the phase of learning you are in, or the deputy senior tutor for your year at WMS.

 

  • Please Note: For all of the above examples the discussion will include information on what the next steps will be.
  • The next steps will be in line with UHCW’s Trust Policy, Raising Concerns: a safe alternative to silence. This can be found in the e-Library and the ID Reference No is: GOV-POL-018-06.

 

What to do if you are NOT CERTAIN

  • You might see or hear something which you find alarming but not be sure if it is a concern you wish to take through the formal route. If you find yourself in such a position then you may wish to consider:
  • Discussing what you have seen/heard with that person in the first instance to explore what you thought you heard or saw and seek to understand the reasons for their actions.
  • Discussing what you have seen/heard with one of your peers to explore their reaction and determine whether to take your concern further.
  • Discussing with your clinical personal tutor, again to explore what you saw and/or heard, and his/her perception of the event. This may also determine the action to be taken.
  • If after discussion with the CPT you are not in agreement with the action they propose, then a discussion with the block lead, academic lead for the Phase or ACD at UHCW would be appropriate (as previously outlined).
  • The appropriate action will follow the Trust’s Policy, Raising Concerns: a safe alternative to silence.